Help Center

What is the best time to move?

The best time to move generally is the summer. Summer is the busiest season for movers though. Most people choose to relocate in the summer because of the favourable weather conditions. Some Canadians relocate in the summer alone. Thus, imagine that the moving companies get extremely busy and if you don’t schedule your move in advance you may find yourself moving on your own. Therefore, consider moving in off peak season. Off peak season is usually the winter and late fall months. Or if you have to move in the summer try to schedule your move for the middle of the month when it’s not that busy and moving rates are lower.

How long in advance should I contact movers?

This is one of the most frequently asked moving questions. Often you don’t know when exactly you will move and thus you can’t schedule your move in advance. It is best though if you can start contacting movers at least a month in advance. The earlier the better because then you will have the time to research the moving companies and schedule your move for the desired day.

How long will it take to move my home?

Every move is strictly individual and the time to complete it varies a lot. The time to complete a moving job depends on the size of your home, the magnitude of your household and the distance traveled. If you are moving a one bedroom, it may take up to three hours to pack, load and move locally. If you are moving long distance, depending on the size of your home packing and loading will vary and it may take up to two weeks to deliver your stuff. So, the time required to move your home will depends greatly on the type of your move and the size of your home. There are some factors like the distance from your front door to the moving truck that can additionally increase the moving time for local moves.

How much will my move cost?

This question again depends on the size of your move and the moving services you require. The best way to see how much your moving will cost is to get a free estimate. All movers offer free online or over the phone estimates. For local move you can even get an in-house estimate, which will give you the most accurate assessment. Thus, begin by contacting movers and be sure to tell them about every little piece intended for moving.

How and when do I pay the movers?

Question for movers about how and when to pay are some of the most important for many of us. Moving is not cheap service and thus you have to be aware of the moving charges. The moving company you end up hiring will give you all the details on how you can pay and if they require deposit. Most reliable moving companies accept cash or etransfer. Usually there is an initial charge (moving deposit) when you book your move and then when your goods are delivered, before movers start unloading you have to pay the rest. Stay away from companies that require foot big deposits in advance. The initial booking deposit usually should not increase 15% from the estimated amount.

One of the questions to ask moving companies is about the cost of the packing materials. Sometimes it is a lot cheaper if you do the packing yourself.

Here are some more specific frequently asked questions when moving you can ask your company. These movers FAQ may save you some money if asked in advance.

Is there a moving deposit to reserve the time slot?

A good question to ask a mover is if there is a moving deposit. Many moving companies today require that you pay a deposit in order to book your move. A deposit is rather a typical policy for most moving companies. When the amount is reasonable (between $50 and $200, but depends of the size of your move), you can be sure that there is nothing wrong with movers asking for deposit.

Is there a minimum amount of hours for the moving service?

There is always a minimum amount of hours for the moving service. It does though usually apply for local moves. the minimum amount of hours is 3 hours. Thus, even if your move takes less than two hours you are still required to pay the minimum of two hours. If it is above the minimum though, and for example, your move takes 2 hours and 45 min the amount is prorated and you pay for every 30 minutes increment. For long distance moves the minimum hours rule does not apply, you pay per hour for the hours the movers work, plus the final bill is based on the distance and any other additional services you may require.

Do you provide moving discounts? (for example student discounts)

Some moving companies may provide additional discounts if asked. Just ask about their discounts and promotions and see if you can take advantage of those. This is one of the questions to ask when hiring movers that can save you some extra money.

What are your packing material prices?

One of the most important questions to ask moving companies before booking is to see their packing supplies costs. Obtaining this price sheet in advance will help you decide whether to purchase full packing option or to do some of the packing by yourself.

Let us know if you have any other frequently asked questions when moving you didn’t find here. Do you know any questions to ask movers that we’ve missed. Please let us know in the comments below